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 Customer Growth Marketing Manager - US

JOB SUMMARY 

Job Category: Facebook 

Job Title: Customer Growth Marketing Manager

Location: Austin, TX

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Job Description 

Meta's Global Business & Product Marketing team is seeking an experienced, data-driven marketer to help our advertisers succeed on our platforms. The Customer Growth Marketing Manager will oversee the development, management and execution of educational programs -- both one-on-one and one-to-many -- that help businesses understand and adopt strategies that improve their advertising outcomes. 

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The ideal candidate will have a deep understanding of how marketers use Meta technologies and advertising solutions to reach and acquire customers. This role requires someone who can build partnerships with sales leaders and product marketing teams to develop holistic marketing strategies that serve the needs of our advertisers. 

The individual will need to be an experienced, hands-on contributor who is able to execute against business objectives while adapting to the outcomes of evolving marketing practices and technical frameworks. This person must be a flexible, cross-functional team player comfortable with a fast-paced, sometimes ambiguous, environment.

Responsibilities 

Customer Growth Marketing Manager Responsibilities

> Develop strategy and execute regional programming that align with business priorities (e.g. measurement, signals, creative best practices, etc.) by assessing advertiser needs and surfacing, defining scope for and gaining leadership alignment for new opportunities

> Orchestrate the production of large-scale educational programs (in person events, webinars, content marketing campaigns, etc.) that inspire our advertisers and help facilitate decision making and prioritization of actions that will improve their business outcomes

> Work closely with cross-functional teams including sales, creative shop, product marketing, marketing science, and business engineering to identify and proactively provide solutions for our advertisers

> Partner with the programs team to determine budget, timelines and activations of the work, aligning it to our regional priorities

> Keep up with fast-moving and high-priority changes to processes and best practices, communicating them with cross-functional teams and integrating them into these programs

> Manage and nurture relationships with key internal stakeholders across account teams, business solutions, product marketing and Global Business & Product Marketing

Qualifications 

Minimum Qualifications

> 6+ years professional experience in marketing

> 4+ years of experience in a digital-focused marketing role

> Experience contributing at strategic, operational and tactical levels

>,Experience working in a cross-functional capacity within a dynamic, rapidly changing environment

> Experience working with senior-level stakeholders across your organization

> Analytical, data driven decision-making experience

> Customer service orientation and experience in a client-facing capacity

> Demonstrated capacity to communicate complex, large-scale concepts clearly and simply

> Content creation and project management experience

Preferred Qualifications

> BA/BS degree

Location 

Gacha Nymph

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. 

Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.

$150,000/year to $207,000/year + bonus + equity + benefits

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base salary, Meta offers benefits. Learn more about benefits at Meta. 

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