Digital Cloud Solution Architect - Australia

JOB SUMMARY

Date posted: Sep 05, 2023

Job number: 1606214

Work site: Up to 50% work from home

Travel: None

Role type: Individual Contributor

Profession: Digital Sales and Solutions

Discipline: Digital Cloud Solution Architecture

Employment type: Full-Time

APPLY HERE

Job Description

Overview

Why Microsoft

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is seeking talented professionals that will drive customer cloud adoption within the most important companies in the market. We are always learning. Insatiably curious.

We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.

Role Purpose

As a Cloud Solution Architect (CSA) within Microsoft’s Digital Cloud Acquisition Customer Success team, you will be empowered to shape customer relationships for a strategic set of Microsoft's SMB customers. Customers seeking to adopt industry-leading products and services for their businesses, education systems, or governments.

Owning the customer relationship and advocating on their behalf, you will serve as their central point of contact into Microsoft. You will enable their business for success by orchestrating cross business engagements, driving technical enablement capabilities through the customer’s Azure investment, and accelerating their Azure cloud journey.

Note: This role is flexible in that you can work up to 50% from home.

Qualifications

What skills do you need to have?

There will be many opportunities for you to learn and grow into this role and Microsoft.

Required/Minimum Qualifications:

> Bachelor's Degree (or equivalent) AND 5+ year(s) experience solution/technical selling with hands-on experience in technical architecture, technical consulting, solution design and implementation, pre- and post-sales support, with exposure/experience in sales negotiation, or related work or internship experience.

> OR 8+ year(s) proven, hands-on experience in one or more of the following: designing architecture, networking, container services, data centre migrations or database administration, design and architect experience in data analytics, coding/development, cloud-based solution designs, migrations, or management of technology.

> OR 8+ year(s) equivalent experience.

Technical:

> Minimum 5+ year(s) proven, hands-on experience in one or more of the following: designing architecture, networking, container services, data centre migrations or database administration, design and architect experience in data analytics, coding/development, cloud-based solution designs, migrations, or management of technology.

> Required 300-level certifications from Microsoft of competitive platforms of similar product (e.g., AZ104 + AZ303/304 or AZ305.

> OR equivalent certifications on competitive platforms (AWS, GCP)

Language:

> Proficiency in English AND Mandarin and/or Cantonese.

Additional Qualifications:

> Customer Obsessed – Be the Voice of the Customer; Share customer insights, best practices, and connect with internal teams to remove key blockers.

> Relationship Builder – Build coalition of support (IT and business) with customer. Define specific technology outcomes that align to customer strategy.

> Operational Excellence – Operationally Excellent: Follow processes, systems, and documentation as expected; identifies issues or barriers to efficiency. Recommends improvements and partners to implement solutions.

> Value Enabler – Identify and articulate business value through role delivery. Enable outcome-based workloads and solutions for customer businesses to demonstrate and provide evidence of achieved business value.

Responsibilities

> Portfolio Management: Manage a dedicated portfolio of customers while enabling growth (Azure consumption) and preventing churn.

> Strategic Planning: Work collaboratively with your portfolio of customers to align their business goals and technical requirements with Azure's capabilities and services, enabling their business and IT decision makers to make informed decisions and drive successful outcomes.

> Technical Advisory: Become your customer’s Trusted Advisor within Microsoft. Whether it's determining the suitability of a service, outlining the technical requirements of a solution implementation, discussing best practices, or optimising their Azure infrastructure, your goal is to provide advice and direction on any technical questions they may have.

> Leverage Microsoft’s Well-Architected Framework: Microsoft’s Well-Architected Framework provides technical best practice guidance across five pillars – cost optimisation, security, reliability, performance efficiency, and operational excellence. Applying your technical knowledge, experience and skill, partner closely with your customer’s decision makers to ensure their Azure workloads are operating effectively, efficiently, and are delivering maximum value to their businesses.

> Connected Customer Experience – Engage, collaborate, and orchestrate across Microsoft (Engineering, Partner, Support, etc.) to support a “One Microsoft” approach to customer engagement, enablement, and implementation.

> Enablement and Skilling: Help your customer’s organisations and technical teams stay up to date with the latest Azure advancements through enablement activities and events, training sessions, workshops, and sharing relevant resources.

> Tech Intensity: Maintain a high degree of technical competency in one of the following areas: Cloud Strategies, Infrastructure and Networking, Cyber Security, Data, AI/ML, Development and Application Modernisation, Migration and Implementation, DevOps; with the capability of engaging in deeply technical discussions, architecture reviews and recommendations, development and SLM best practices, and next-generation technology investment (HPC, QC, IoT, Data, AI/ML, Security, Infrastructure, etc.).

Benefits

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

> Industry leading healthcare

> Educational resources

> Discounts on products and services

> Savings and investments

> Maternity and paternity leave

> Generous time away

> Giving programs

> Opportunities to network and connect

About the Company

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process

APPLY HERE