Job Description
Logistics handles customer inquiries via phone, email, and instant messages, delivering customized solutions and ensuring timely delivery of repair parts.
Job Responsibilities
● The role involves handling customer calls, emails, and messages,
● ensuring customized solutions,
● processing orders within SLA,
● prioritizing special accounts,
● monitoring parts, and addressing delays.
Job Qualifications
● Customer-focused,
● detail-oriented,
● multitasking,
● problem-solving, and able to troubleshoot urgent situations are essential skills for a representative,
● requiring good communication and flexibility in schedules.
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